Terms of use
Definitions
Customer: any professional or natural person with legal capacity within the meaning of Articles 1123 et seq. of the Civil Code, or any legal entity, who visits the Website covered by these Termsand Conditions.
Services: https://mosaik-floor.fr provides Customers with:
Content: All elements comprising the information available on the Site, including text, images, and videos.
Customer Information: Hereinafter referred to as “Information(s),” which refers to all personal data that may be held by https://mosaik-floor.fr for the purposes of managing your account, managing customer relationships, and for analytical and statistical purposes.
User: An Internet user who logs in and uses the aforementioned website.
Personal information: “Information that, in any form whatsoever, directly or indirectly, allows for the identification of the individuals to whom it pertains” (Article 4 of Law No. 78-17 of January 6, 1978).
The terms “personal data”, “data subject”, “processor” and “sensitive data” have the meaning defined by the General Data Protection Regulation (GDPR: no. 2016-679)
- Presentation of the website.
Pursuant to Article 6 of Law No. 2004-575 of June 21, 2004, on Confidence in the Digital Economy, users of the website https://mosaik-floor.fr are hereby informed of the identities of the various parties involved in the website’s creation and maintenance:
Owner: SAS MOSAIK CREATION VAT Number: FR95835038043 – 5 rue du Tronfou, 01700 Saint Maurice de Beynost
Publisher: MOSAIK CREATION – contact@mosaik-floor.fr
The publisher may be an individual or a legal entity.
Webmaster: Redstone Media – contact@redstone-media.com
Hosting provider: OVH – 2 rue Kellermann, 59100 Roubaix 1007
- General conditions of use of the site and the services offered.
The Site constitutes a work of the mind protected by the provisions of the Intellectual Property Code and applicable international regulations.
The Customer may not, under any circumstances, reuse, transfer, or exploit for their own benefit all or part of the Site’s content or works.
Use of the https://mosaik-floor.fr website implies full and unconditional acceptance of the terms and conditions of use described below. These terms and conditions of use are subject to change or amendment at any time; users of the https://mosaik-floor.fr website are therefore encouraged to review them regularly.
This website is normally accessible to users at all times. However, https://mosaik-floor.fr may decide to suspend access for technical maintenance, in which case it will make every effort to notify users in advance of the dates and times of the maintenance.
The https://mosaik-floor.fr website is updated regularly by the administrator of https://mosaik-floor.fr. Similarly, the legal notices may be modified at any time; they are nevertheless binding on the user, who is encouraged to review them as often as possible to stay informed.
- Description of services provided.
The purpose of the website https://mosaik-floor.fr is to provide information about all of the company’s activities.
https://mosaik-floor.fr strives to provide information on the https://mosaik-floor.fr website that is as accurate as possible. However, it cannot be held liable for omissions, inaccuracies, or failures to update the information, whether caused by the company itself or by third-party partners who provide this information.
All information provided on the https://mosaik-floor.fr website is for informational purposes only and is subject to change. Furthermore, the information on the https://mosaik-floor.fr website is not exhaustive. It is subject to changes that may have been made since it was posted online.
- Contractual limitations on technical data.
The site uses JavaScript technology.
The website cannot be held liable for any property damage resulting from the use of the site. Furthermore, the user agrees to access the site using up-to-date hardware that is free of viruses and a latest-generation, up-to-date web browser
The website https://mosaik-floor.fr is hosted by a service provider within the European Union in accordance with the provisions of the General Data Protection Regulation (GDPR: No. 2016-679)
The goal is to provide a service that ensures the best accessibility rate. The host ensures the continuity of its service 24 hours a day, every day of the year. It nevertheless reserves the right to interrupt the hosting service for the shortest possible periods, particularly for maintenance purposes, infrastructure improvements, infrastructure failures, or if the Services generate traffic deemed abnormal.
https://mosaik-floor.fr and the web host shall not be held liable in the event of malfunctions in the Internet network, telephone lines, or computer and telephone equipment, particularly those resulting from network congestion that prevents access to the server.
- Intellectual property and counterfeiting.
https://mosaik-floor.fr owns the intellectual property rights and holds the rights to use all content accessible on the website, including text, images, graphics, logos, videos, icons, and sounds.
Any reproduction, display, modification, publication, or adaptation of all or part of the website’s content, regardless of the means or method used, is prohibited without prior written authorization from: https://mosaik-floor.fr.
Any unauthorized use of the site or any of the elements it contains will be considered as constituting an infringement and will be prosecuted in accordance with the provisions of Articles L.335-2 et seq. of the Intellectual Property Code.
- Limitations of liability.
https://mosaik-floor.fr acts as the publisher of the website. https://mosaik-floor.fr is responsible for the quality and accuracy of the Content it publishes.
https://mosaik-floor.fr shall not be held liable for any direct or indirect damage caused to the user’s equipment while accessing the https://mosaik-floor.fr website, resulting either from the use of equipment that does not meet the specifications set forth in Section 4 or from the occurrence of a bug or incompatibility.
https://mosaik-floor.fr shall also not be held liable for any indirect damages (such as, for example, loss of business or loss of opportunity) resulting from the use of the https://mosaik-floor.fr website.
Interactive features (such as the ability to ask questions in the contact section) are available to users. https://mosaik-floor.fr reserves the right to remove, without prior notice, any content posted in this section that violates applicable French law, particularly provisions relating to data protection. Where applicable, https://mosaik-floor.fr also reserves the right to hold the user civilly and/or criminally liable, particularly in the event of messages of a racist, abusive, defamatory, or pornographic nature, regardless of the medium used (text, photographs, etc.).
- Management of personal data.
The Client is informed of the regulations concerning marketing communication, the law of June 21, 2014 for confidence in the Digital Economy, the Data Protection Act of August 6, 2004 as well as the General Data Protection Regulation (GDPR: n° 2016-679).
7.1 Persons responsible for collecting personal data
For Personal Data collected in connection with the creation of the User’s personal account and the User’s browsing activity on the Site, the controller of the Personal Data is: MOSAIK CREATION. https://mosaik-floor.fr is represented by Lionel HUGONNIER, its legal representative
As the data controller for the data it collects, https://mosaik-floor.fr is committed to complying with the applicable legal framework. In particular, it is the Customer’s responsibility to establish the purposes of its data processing, to provide its prospects and customers—based on their consent—with complete information regarding the processing of their personal data, and to maintain a record of processing activities that accurately reflects reality.
Whenever https://mosaik-floor.fr processes Personal Data, https://mosaik-floor.fr takes all reasonable measures to ensure the accuracy and relevance of the Personal Data in light of the purposes for which https://mosaik-floor.fr processes it.
7.2 Purpose of the data collected
https://mosaik-floor.fr may process all or part of the data:
- to enable navigation on the Site and the management and traceability of the services ordered by the user: connection and use data for the Site, invoicing, order history, etc.
- to prevent and combat computer fraud (spamming, hacking, etc.): computer equipment used for browsing, IP address, password (hashed)
- to improve navigation on the Site: connection and usage data
- to take part in optional satisfaction surveys on https://mosaik-floor.fr: email address
- to conduct communication campaigns (text messages, email): telephone number, email address
https://mosaik-floor.fr does not sell your personal data, which is therefore used only when necessary or for statistical and analytical purposes.
7.3 Right of access, rectification and opposition
In accordance with current European regulations, users of https://mosaik-floor.fr have the following rights:
- right of access (article 15 GDPR) and rectification (article 16 GDPR), updating, completeness of User data right to block or erase User personal data (article 17 of the GDPR), when they are inaccurate, incomplete, ambiguous, out of date, or whose collection, use, communication or conservation is prohibited
- right to withdraw consent at any time (article 13-2c GDPR)
- right to limit the processing of User data (article 18 GDPR)
- right to object to the processing of User data (article 21 GDPR)
- right to the portability of data that Users have provided, when this data is subject to automated processing based on their consent or on a contract (article 20 GDPR)
- the right to determine what happens to Users’ data after their death and to choose whether https://mosaik-floor.fr should disclose their data to a third party they have previously designated
As soon as https://mosaik-floor.fr becomes aware of a User’s death and in the absence of instructions from the User, https://mosaik-floor.fr undertakes to destroy the User’s data, unless retaining it is necessary for evidentiary purposes or to comply with a legal obligation.
If the User wishes to know how https://mosaik-floor.fr uses their Personal Data, request that it be corrected, or object to its processing, the User may contact https://mosaik-floor.fr in writing at the following address:
MOSAIK CREATION – DPO, Redstone Media
5 rue du Tronfou 01700 Saint Maurice de Beynost.
In this case, the User must specify the Personal Data that they would like https://mosaik-floor.fr to correct, update, or delete, and must provide proof of identity by submitting a copy of a valid ID (identity card or passport).
Requests to delete Personal Data will be subject to the legal obligations imposed on https://mosaik-floor.fr by law, particularly with regard to the retention or archiving of documents. Finally, Users of https://mosaik-floor.fr may file a complaint with the supervisory authorities, including the CNIL (https://www.cnil.fr/fr/plaintes).
7.4 Non-communication of personal data
https://mosaik-floor.fr does not process, host, or transfer information collected about its customers to a country outside the European Union or recognized as “inadequate” by the European Commission without first informing the customer. However, https://mosaik-floor.frresteis free to choose its technical and commercial service providers, provided that they offer sufficient safeguards with respect to the requirements of the General Data Protection Regulation (GDPR: No. 2016-679).
https://mosaik-floor.fr is committed to taking all necessary precautions to ensure the security of the Information and, in particular, to prevent it from being disclosed to unauthorized persons. However, if an incident affecting the integrity or confidentiality of the Customer’s Information is brought to the attention of https://mosaik-floor.fr, the latter must inform the Customer as soon as possible and notify the Customer of the corrective measures taken. Furthermore, https://mosaik-floor.fr does not collect any “sensitive data.”
The User’s Personal Data may be processed by subsidiaries of https://mosaik-floor.fr and by subcontractors (service providers), solely for the purposes set forth in this policy.
Within the scope of their respective responsibilities and for the purposes outlined above, the main individuals who may have access to the data of https://mosaik-floor.fr users are primarily our customer service representatives.
- Incident notification
No matter how much effort is made, no method of transmission over the Internet or electronic storage is completely secure. We therefore cannot guarantee absolute security.
If we become aware of a security breach, we will notify the affected users so they can take appropriate measures. Our incident reporting procedures take into account our legal obligations, whether at the national or European level. We are committed to fully informing our clients of all matters related to the security of their accounts and to providing them with all the information necessary to help them comply with their own regulatory reporting obligations.
No personal information about users of the https://mosaik-floor.fr website is published without the user’s knowledge, exchanged, transferred, assigned, or sold in any form to third parties. Only in the event of an acquisition of https://mosaik-floor.fr and its rights would such information be transferred to the potential acquirer, who would in turn be bound by the same obligation to protect and manage the data on behalf of users of the https://mosaik-floor.fr website.
Security
To ensure the security and confidentiality of Personal Data and Health Personal Data, https://mosaik-floor.fr uses networks protected by standard security measures such as firewalls, pseudonymization, encryption, and passwords.
When processing Personal Data, https://mosaik-floor.frprendtakes all reasonable measures to protect it against loss, misuse, unauthorized access, disclosure, alteration, or destruction.
- Hypertext links, “cookies” and internet tags
The https://mosaik-floor.fr website contains a number of hyperlinks to other websites, which have been included with the permission of https://mosaik-floor.fr. However, https://mosaik-floor.fr is unable to verify the content of the websites accessed through these links and, consequently, assumes no liability in this regard.
Unless you decide to disable cookies, you agree that the site may use them. You can disable these cookies at any time, free of charge, using the deactivation options offered to you and detailed below, knowing that this may reduce or prevent access to all or part of the Services offered by the site.
9.1. “COOKIES”
A “cookie” is a small information file sent to the User’s browser and stored on the User’s terminal (e.g. computer, smartphone), (hereinafter “Cookies”). This file includes information such as the User’s domain name, the User’s Internet service provider, the User’s operating system, as well as the date and time of access. Cookies do not in any way risk damaging the User’s terminal.
https://mosaik-floor.fr may process information about the User’s visit to the Site, such as the pages viewed and searches performed. This information enables https://mosaik-floor.fr to improve the Site’s content and the User’s browsing experience.
Since cookies facilitate navigation and/or the provision of the services offered by the Site, the User may configure their browser to allow them to decide whether or not to accept cookies so that they are stored on their device or, conversely, rejected—either systematically or based on the issuer. Users may also configure their browser so that they are prompted to accept or reject cookies on a case-by-case basis, before a cookie is stored on their device. https://mosaik-floor.fr informs Users that, in this case, not all features of their browser may be available.
If the User refuses to allow cookies to be stored on their device or browser, or if the User deletes cookies that have been stored there, the User is advised that their browsing and experience on the Site may be limited. This may also be the case when https://mosaik-floor.fr or one of its service providers is unable to recognize—for technical compatibility purposes—the type of browser used by the device, the language and display settings, or the country from which the device appears to be connected to the Internet.
In such cases, https://mosaik-floor.fr disclaims all liability for any consequences resulting from the impaired operation of the Site and any services offered by https://mosaik-floor.fr, resulting from (i) the User’s refusal of cookies or (ii) https://mosaik-floor.frd’ inability to store or access the cookies necessary for their operation due to the User’s choice. Each browser has different settings for managing cookies and the User’s preferences. These settings are described in the browser’s help menu, which explains how the User can modify their cookie preferences.
At any time, the User may choose to specify and modify their preferences regarding cookies. https://mosaik-floor.fr may also use the services of third-party providers to assist in collecting and processing the information described in this section.
Finally, by clicking on the social media icons for Twitter, Facebook, LinkedIn, and Google Plus displayed on the https://mosaik-floor.fr website or in its mobile app—and provided the User has accepted the use of cookies by continuing to browse the https://mosaik-floor.frm website or mobile app—Twitter, Facebook, LinkedIn, and Google+ may also place cookies on your devices (computer, tablet, cell phone).
These types of cookies are placed on your devices only if you consent to them by continuing to browse the https://mosaik-floor.fr website or mobile app. However, you may withdraw your consent at any time to allow https://mosaik-floor.frdéposeto use these types of cookies.
Article 9.2. INTERNET TAGS
https://mosaik-floor.fr may occasionally use web beacons (also known as “tags,” or action tags, single-pixel GIFs, transparent GIFs, invisible GIFs, and one-to-one GIFs) and deploy them through a web analytics partner that may be located (and therefore store the corresponding information, including the User’s IP address) in a foreign country.
These tags are placed both in online advertisements allowing Internet users to access the Site, and on the various pages of the Site.
This technology enables https://mosaik-floor.fr to evaluate visitors’ responses to the Site and the effectiveness of its actions (for example, the number of times a page is viewed and the information accessed), as well as the User’s use of this Site.
The third-party service provider may collect information about visitors to the Site and other websites using these tags, compile reports on Site activity for https://mosaik-floor.fr, and provide other services related to the use of the Site and the Internet.
- Applicable law and attribution of jurisdiction.
Any dispute arising from the use of the https://mosaik-floor.fr website is governed by French law.
Except where prohibited by law, exclusive jurisdiction is assigned to the competent courts of BOURG-EN-BRESSE.